Some users are experiencing long load times or error messages when accessing Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Aug 18, 2020 - 11:41 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 18, 2020 - 11:27 MDT

Identified

Our DevOps team has identified the issue, and working on a fix. We'll provide an update in a few minutes.

Posted Aug 18, 2020 - 11:09 MDT

Investigating

Our DevOps team is currently investigating the issue, we'll provide an update shortly.

Posted Aug 18, 2020 - 10:54 MDT

This incident affected: Canvas (Canvas).