Some users may be experiencing slowness or timeout errors when accessing Canvas. Currently it appears to be affecting users that cross-domain multiple canvas instances together.

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Apr 21, 2026 - 11:33 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 21, 2026 - 11:26 MDT

Update

We are continuing to work on a fix for this issue.
Posted Apr 21, 2026 - 11:12 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 21, 2026 - 11:11 MDT
This incident affected: Canvas (Canvas LMS).