a small amount of users are experiencing long load times or page time outs when accessing Canvas

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Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Aug 19, 2020 - 09:37 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 19, 2020 - 09:28 MDT

Investigating

A small amount of users are experiencing long load times or page time outs when accessing Canvas. We are currently investigating this issue

Posted Aug 19, 2020 - 09:20 MDT

This incident affected: Canvas (Canvas LMS).