To view uptime history for your instance of Canvas, click here.

Some users in IAD are getting 500 errors and slow requests Errors

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Aug 18, 2025 - 08:03 MDT

A fix has been implemented and we are monitoring the results.

Posted Aug 18, 2025 - 08:02 MDT

We are currently investigating this issue.

Posted Aug 18, 2025 - 07:41 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).