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Users in the Virginia and Oregon regions are unable to access Impact Messaging and Dashboard

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Aug 24, 2026 - 11:30 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 24, 2026 - 10:07 MDT

Identified

Users may experience slowness, blank pages, or high latency in the Impact Dashboard and delays with Impact messages. Users may also be unable to access Campaign Templates. We are actively working to resolve the issue with the highest priority.

Posted Aug 24, 2026 - 09:03 MDT

This incident affected: Impact.