Some users are experiencing page errors while using Studio. This is impacting customers that are hosted in North Virginia.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Aug 17, 2021 - 14:14 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 17, 2021 - 14:04 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 17, 2021 - 13:58 MDT

Update

We are continuing to investigate this issue.

Posted Aug 17, 2021 - 13:56 MDT

Update

We are continuing to investigate this issue.

Posted Aug 17, 2021 - 13:46 MDT

Investigating

We are currently investigating this issue.

Posted Aug 17, 2021 - 13:29 MDT

This incident affected: Canvas (— Media tools).