A subset of users are experiencing long load times or error messages when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Dec 14, 2020 - 06:03 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 14, 2020 - 06:01 MST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 14, 2020 - 05:52 MST

Investigating

We are currently investigating this issue.

Posted Dec 14, 2020 - 05:47 MST

This incident affected: Canvas (Canvas).