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Some users are experiencing long load times or page time outs when accessing Canvas

Incident Report for Instructure

Resolved

Our team was able to identify the cause of the slow load times and they have implemented a fix. Load times have returned to normal.

Posted May 11, 2020 - 06:07 MDT

Investigating

We have received reports that some users are experiencing longer load times and in some cases page time outs when accessing Canvas. Our team is currently investigating the cause of this.

Posted May 11, 2020 - 05:54 MDT

This incident affected: Canvas (Canvas LMS).