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Some US based schools are running into longer than normal load times

Incident Report for Instructure

Resolved

The issue has been resolved, and Canvas is loading normally once again. Thank you so much for your patience.

Posted Aug 20, 2019 - 11:54 MDT

Monitoring

our DevOps team was able to determine the cause of this slowness and have implemented a fix. We will continue to monitor the performance of Canvas.

Posted Aug 20, 2019 - 07:41 MDT

Investigating

We are receiving reports that Canvas is experiencing longer than normal load times for some schools based in the US. We have our DevOps team investigating this issue

Posted Aug 20, 2019 - 07:34 MDT

This incident affected: Canvas (Canvas LMS).