Users may be seeing errors when trying to send conversation messages

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Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jun 18, 2024 - 17:51 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 18, 2024 - 17:37 MDT

Update

We are continuing to investigate this issue.

Posted Jun 18, 2024 - 17:23 MDT

Investigating

We are currently investigating this issue.

Posted Jun 18, 2024 - 17:15 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).