Some Canvas users are experiencing long load times and time out errors when accessing Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted May 12, 2023 - 07:38 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 12, 2023 - 07:16 MDT

Update

We are continuing to investigate this issue.

Posted May 12, 2023 - 07:16 MDT

Investigating

Our team is working hard to restore functionality for all Canvas users.

Posted May 12, 2023 - 07:13 MDT

This incident affected: Instructure.