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Some users are encountering errors when using Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Feb 13, 2024 - 11:23 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 13, 2024 - 11:07 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 13, 2024 - 10:19 MST

Investigating

We are currently investigating this issue.
Posted Feb 13, 2024 - 09:54 MST
This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).