Some users in Queensland, SYD are receiving 'Unable to reach Canvas' errors

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Incident Report for Instructure

Resolved

This issue has been resolved.

Posted Jun 28, 2021 - 14:33 MDT

Update

We are continuing to investigate this issue.

Posted Jun 28, 2021 - 14:22 MDT

Update

We are continuing to investigate this issue.

Posted Jun 28, 2021 - 14:14 MDT

Investigating

Our developers are actively working to correct the error and restore access to your Canvas instance for your users. We will continue to provide updates as they come available.

Posted Jun 28, 2021 - 14:10 MDT

This incident affected: Canvas (Canvas LMS).