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Some Users Are Experiencing 504 Gateway Timeout Errors When Accessing Canvas Calendar

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jul 02, 2025 - 18:52 MDT

The issue has been identified and a fix is being implemented.

Posted Jul 02, 2025 - 17:37 MDT

We are currently investigating this issue.

Posted Jul 02, 2025 - 16:52 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).