Slow load times when accessing Canvas
Incident Report for Instructure
Resolved
Load times have returned to normal and have held steady without further errors. Thank you for your patience while our team implemented the fix.
Posted Apr 20, 2020 - 09:59 MDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 20, 2020 - 08:58 MDT
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 20, 2020 - 08:43 MDT
Investigating
We are currently investigating an issue where some users are running into longer than normal load times when accessing Canvas
Posted Apr 20, 2020 - 08:31 MDT
This incident affected: Canvas (Canvas).