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Scorm tool not loading for some users

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Aug 21, 2024 - 10:58 MDT

We are continuing to monitor for any further issues.

Posted Aug 21, 2024 - 10:52 MDT

A fix has been implemented and we are monitoring the results.

Posted Aug 21, 2024 - 10:50 MDT

This incident affected: AWS Region (ca-central-1, eu-west-1, us-west-2).