Some users are unable to load Admin Analytics and some components of Intelligent Insights

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Mar 20, 2025 - 04:19 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 20, 2025 - 02:21 MDT
This incident affected: Canvas (Canvas LMS), Instructure, and AWS Region (us-east-1, us-west-2).