Some users are experiencing 500 errors when trying to access Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jul 17, 2020 - 07:56 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 17, 2020 - 07:48 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 17, 2020 - 07:46 MDT

Investigating

We are currently investigating this issue.

Posted Jul 17, 2020 - 07:40 MDT

This incident affected: Canvas (Canvas).