We appear to have access to Salesforce again and are working to respond to chats and email. We will continue monitoring for related behaviors.
Posted Feb 06, 2023 - 15:22 MST
Our ticketing system (Salesforce) that manages our chats and emails is currently experiencing some issues. We will update when more information is available to us. You can follow their status page here as well: https://status.salesforce.com/
Posted Feb 06, 2023 - 15:19 MST
This incident affected: Support Tools (Support: Phones/Chat, Support: Webform/email).