Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Sep 30, 2026 - 13:03 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2026 - 11:45 MDT

Investigating

We are currently investigating this issue.
Posted Sep 30, 2026 - 11:04 MDT
This incident affected: Canvas (Canvas LMS) and AWS Region (us-west-2).