Error pages in Canvas

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Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Oct 28, 2022 - 14:00 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 28, 2022 - 13:55 MDT

Investigating

Some users are experiencing 500 errors in Canvas when accessing content in Canvas.

Posted Oct 28, 2022 - 13:50 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).