Users in Australia are having troubles accessing Studio

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jul 07, 2021 - 16:36 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 07, 2021 - 16:32 MDT

Identified

The issue has been identified and we are working to fully resolve it. At this time Studio is accessible again.

Posted Jul 07, 2021 - 16:19 MDT

Update

We are continuing to investigate this issue.

Posted Jul 07, 2021 - 16:15 MDT

Investigating

We are currently investigating this issue.

Posted Jul 07, 2021 - 16:13 MDT

This incident affected: Canvas (— Media tools).