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Some users in IAD may be experiencing 500 errors when accessing Commons

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Aug 21, 2023 - 16:03 MDT

A fix has been implemented and we are monitoring the results.

Posted Aug 21, 2023 - 15:48 MDT

We are currently investigating this issue.

Posted Aug 21, 2023 - 15:45 MDT

This incident affected: Canvas (Canvas Commons).