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Some Users may Encounter Slow Load Times or Page Errors when Accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Feb 24, 2026 - 17:56 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 24, 2026 - 17:49 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 24, 2026 - 17:12 MST

Update

We are continuing to investigate this issue.
Posted Feb 24, 2026 - 16:37 MST

Update

We are continuing to investigate this issue.
Posted Feb 24, 2026 - 16:11 MST

Investigating

We are currently investigating this issue.
Posted Feb 24, 2026 - 16:04 MST
This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).
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