Some users may be running into page errors when accessing Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Dec 07, 2023 - 06:23 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 07, 2023 - 06:14 MST

Update

We are continuing to work on a fix for this issue.
Posted Dec 07, 2023 - 06:07 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 07, 2023 - 05:57 MST

Investigating

We are currently investigating this issue.
Posted Dec 07, 2023 - 05:56 MST
This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).