Some users are encountering long load times or 503 errors when accessing Canvas

To view uptime history for your instance of Canvas, click here.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Dec 12, 2022 - 16:12 MST

Monitoring

We have found the cause and have applied a fix for this behavior. We are now monitoring results.

Posted Dec 12, 2022 - 15:37 MST

Investigating

Some users in the are encountering long load times or page errors when attempting to access Canvas. We are currently looking into this behavior.

Posted Dec 12, 2022 - 15:31 MST

This incident affected: Canvas (Canvas LMS) and AWS Region (ap-southeast-2).