Global Canvas Clients are experiencing Errors

To view uptime history for your instance of Canvas, click here.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Sep 21, 2022 - 12:43 MDT

Update

We are continuing to monitor for any further issues.

Posted Sep 21, 2022 - 12:43 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 21, 2022 - 12:36 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 21, 2022 - 12:31 MDT

Update

We are continuing to investigate this issue.

Posted Sep 21, 2022 - 12:22 MDT

Update

We are continuing to investigate this issue.

Posted Sep 21, 2022 - 12:21 MDT

Update

We are continuing to investigate this issue.

Posted Sep 21, 2022 - 12:20 MDT

Update

We are continuing to investigate this issue.

Posted Sep 21, 2022 - 12:16 MDT

Investigating

Users are experiencing slow load times and errors when accessing Canvas in the US region.

Posted Sep 21, 2022 - 12:07 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (ca-central-1, eu-central-1, eu-west-1, us-east-1, us-west-2, ap-southeast-1, ap-southeast-2).