Some users are currently unable to access Canvas Data 2

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Sep 25, 2023 - 04:17 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 25, 2023 - 04:12 MDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 25, 2023 - 03:55 MDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 25, 2023 - 03:31 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 25, 2023 - 03:11 MDT

Update

We are continuing to investigate this issue.

Posted Sep 25, 2023 - 03:01 MDT

Update

We are continuing to investigate this issue.

Posted Sep 25, 2023 - 02:44 MDT

Investigating

We are currently investigating this issue.

Posted Sep 25, 2023 - 02:28 MDT

This incident affected: AWS Region (us-east-1) and Canvas (Canvas Data 2).