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Some Users May Encounter Long Load Times While Accessing Canvas
Incident Report for Instructure
Resolved
This incident has been resolved.
Posted Jan 16, 2023 - 19:37 MST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 16, 2023 - 19:24 MST
Identified
Our engineering team has alerted us to possible long load times for users. They have identified the cause and are currently working on a resolution.
Posted Jan 16, 2023 - 19:18 MST
This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).