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Some users are experiencing long load times when accessing Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Jan 28, 2025 - 12:30 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 28, 2025 - 12:29 MST

Update

We are continuing to investigate this issue.
Posted Jan 28, 2025 - 12:27 MST

Investigating

We are currently investigating this issue.
Posted Jan 28, 2025 - 12:18 MST
This incident affected: Canvas (Canvas LMS, Canvas Catalog) and AWS Region (ca-central-1).
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