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Long Load Times when Accessing New Quizzes

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Dec 07, 2022 - 17:24 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 07, 2022 - 16:38 MST

Identified

Our Engineering team is actively investigating and working to correct the New Quizzes load times. At this time users are still experiencing this behavior. Our engineers have located the cause and are currently working on implementing a resolution.
Posted Dec 07, 2022 - 16:26 MST

Investigating

Users are experiencing long load times when accessing New Quizzes in Canvas. We will update this status as we have additional information.
Posted Dec 07, 2022 - 16:07 MST
This incident affected: Canvas (Canvas LMS) and AWS Region (ap-southeast-2).