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Errors received by some users inside of Canvas.
Incident Report for Instructure
Resolved
Some users may have experienced various troubles inside of Canvas (login troubles, processing SIS imports, viewing documents in Speedgrader). These troubles were related to traffic going through certain servers. Our team was able to reroute this traffic to bypass the affected hardware which then corrected the troubles being experienced by Canvas users. Thank you for your patience while we corrected these troubles.
Posted Oct 29, 2020 - 10:30 MDT