Admin and New Analytics Failing to Respond Intermittently

To view uptime history for your instance of Canvas, click here.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted May 16, 2024 - 15:20 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 16, 2024 - 15:05 MDT

Investigating

Some users may encounter long load times or "failed to respond" errors when accessing New Analytics or Admin Analytics.

Posted May 16, 2024 - 14:48 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).