Some users experiencing errors and degraded performance in Canvas

To view uptime history for your instance of Canvas, click here.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Sep 22, 2023 - 17:28 MDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 22, 2023 - 17:13 MDT

Identified

The issue has been identified and a fix is being pushed

Posted Sep 22, 2023 - 17:12 MDT

Update

Our engineers are still investigating the cause of the page load errors

Posted Sep 22, 2023 - 16:55 MDT

Update

Our engineers are investigating the cause of the page load errors

Posted Sep 22, 2023 - 16:30 MDT

Investigating

We are currently investigating this issue.

Posted Sep 22, 2023 - 16:30 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (ca-central-1).