A fix has been implemented and we are monitoring the results.
Posted Jan 13, 2020 - 20:51 MST
Update
We are continuing to work on a fix for this issue.
Posted Jan 13, 2020 - 20:31 MST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 13, 2020 - 20:11 MST
Investigating
Some users are seeing intermittent file access issues in Canvas. Our devops team is currently looking into the issue. We will update you shortly with more information.