To view uptime history for your instance of Canvas, click here.

Newly uploaded media assignments are not playing on the Android and iOS applications

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted May 28, 2025 - 02:19 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 27, 2025 - 05:36 MDT

Investigating

We are currently investigating this issue.

Posted May 27, 2025 - 04:08 MDT

This incident affected: AWS Region (ca-central-1, eu-central-1, eu-west-1, us-east-1, us-west-2, ap-southeast-1, ap-southeast-2) and Canvas (Canvas Mobile).