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Canvas phone provider down

Incident Report for Instructure

Resolved

This issue has been resolved and Canvas Support is able to accept phone calls.
Posted May 18, 2020 - 00:39 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 18, 2020 - 00:27 MDT

Update

We are continuing to investigate this issue.
Posted May 18, 2020 - 00:05 MDT

Update

We are continuing to investigate this issue.
Posted May 17, 2020 - 23:25 MDT

Update

We are continuing to investigate this issue.
Posted May 17, 2020 - 23:05 MDT

Investigating

The Canvas Support phone service provider is down at the moment. Please chat in or create a case to contact Canvas Support at this time. We are investigating this issue.
Posted May 17, 2020 - 23:04 MDT
This incident affected: Canvas (Canvas LMS).