Instructure Status - Some users are experiencing long load times when accessing Canvas

Some users are experiencing long load times when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jun 16, 2020 - 02:19 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 16, 2020 - 01:41 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 16, 2020 - 01:31 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 16, 2020 - 01:05 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 16, 2020 - 00:51 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 16, 2020 - 00:35 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 16, 2020 - 00:20 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 16, 2020 - 00:04 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 15, 2020 - 23:49 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 15, 2020 - 23:34 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 15, 2020 - 23:20 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 15, 2020 - 23:04 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 15, 2020 - 22:49 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 15, 2020 - 22:34 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 15, 2020 - 22:02 MDT

Investigating

We are aware of an issue where some users are experiencing long load times when accessing Canvas. We are currently investigating this issue.

Posted Jun 15, 2020 - 21:58 MDT

This incident affected: Canvas (Canvas).