Some users are experiencing long load times when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jun 16, 2020 - 02:19 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 16, 2020 - 01:41 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 16, 2020 - 01:31 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 16, 2020 - 01:05 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 16, 2020 - 00:51 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 16, 2020 - 00:35 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 16, 2020 - 00:20 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 16, 2020 - 00:04 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 15, 2020 - 23:49 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 15, 2020 - 23:34 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 15, 2020 - 23:20 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 15, 2020 - 23:04 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 15, 2020 - 22:49 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 15, 2020 - 22:34 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 15, 2020 - 22:02 MDT

Investigating

We are aware of an issue where some users are experiencing long load times when accessing Canvas. We are currently investigating this issue.

Posted Jun 15, 2020 - 21:58 MDT

This incident affected: Canvas (Canvas LMS).