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Users are experiencing errors when attempting to use the Immersive Reader

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Sep 11, 2020 - 20:05 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 11, 2020 - 17:23 MDT

Investigating

Users are experiencing errors when attempting to use the Immersive Reader. When users click on the button, the feature is unresponsive. Our Engineering team is working to resolve this.
Posted Sep 11, 2020 - 14:01 MDT