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Some users are experiencing "500" errors when accessing certain parts of Canvas.
Incident Report for Instructure
Resolved
This incident has been resolved.
Posted Feb 13, 2024 - 12:36 MST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 13, 2024 - 12:08 MST
Investigating
We are currently investigating this issue.
Posted Feb 13, 2024 - 11:39 MST
This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1, ap-southeast-2).