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Some users may experience errors when playing or uploading media files

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Aug 17, 2026 - 07:43 MDT

A small number of users may experience errors when playing or uploading media files

Posted Aug 17, 2026 - 07:30 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).