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DocViewer is unresponsive for a small subset of users in Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jul 23, 2025 - 10:56 MDT

The issue has been identified and a fix is being implemented.

Posted Jul 23, 2025 - 09:11 MDT

We are currently investigating this issue.

Posted Jul 23, 2025 - 08:32 MDT

This incident affected: Canvas (Canvas LMS).