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Canvas support phone system is experiencing connection issues. For more information please go to https://status.sharpencx.com

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Dec 30, 2025 - 15:05 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 30, 2025 - 14:34 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 30, 2025 - 14:22 MST
This incident affected: Support Tools (Support: Phones/Chat).