Some users are experiencing slow load times when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Oct 22, 2026 - 07:23 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 22, 2026 - 07:16 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 22, 2026 - 07:01 MDT
This incident affected: Canvas (Canvas LMS) and AWS Region (eu-west-1).