Some users are experiencing long load times or page time outs when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Apr 13, 2021 - 14:33 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 13, 2021 - 14:32 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 13, 2021 - 14:31 MDT

Investigating

We are currently investigating this issue.

Posted Apr 13, 2021 - 14:27 MDT

This incident affected: Canvas (Canvas).