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Some users are currently unable to access Canvas Data 2

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Sep 25, 2023 - 14:01 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 25, 2023 - 13:28 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 25, 2023 - 12:58 MDT

Investigating

We are currently investigating this issue.
Posted Sep 25, 2023 - 12:26 MDT
This incident affected: AWS Region (us-east-1) and Canvas (Canvas Data 2).
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