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Users encountering page errors accessing Canvas

Incident Report for Instructure

Resolved

This has been resolved.
Posted Sep 30, 2022 - 17:20 MDT

Monitoring

We have identified a recent update was causing the error and we have rolled that update back. This has corrected the error and we are monitoring the situation to ensure Canvas remains functional.
Posted Sep 30, 2022 - 17:05 MDT

Investigating

We are currently investigating the issue. We will update the status page once we have additional information.
Posted Sep 30, 2022 - 16:56 MDT
This incident affected: Canvas (Canvas LMS) and AWS Region (ca-central-1, eu-central-1, eu-west-1, us-east-1, us-west-2, ap-southeast-1, ap-southeast-2).