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Some users may run into slow load times or error messages when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jul 19, 2020 - 12:25 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 19, 2020 - 09:38 MDT

This incident affected: Canvas (Canvas LMS, Canvas Catalog, Canvas Commons, Student ePortfolios) and Support Tools (Support: Phones/Chat, Support: Webform/email).