Some users may run into slow load times or error messages when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Jul 19, 2020 - 12:25 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 19, 2020 - 09:38 MDT
This incident affected: Canvas (Canvas LMS, Canvas Catalog, Canvas Commons, Student ePortfolios) and Support Tools (Support: Phones/Chat, Support: Webform/email).