We are continuing to monitor for any further issues.
Posted Sep 27, 2023 - 11:13 MDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 27, 2023 - 10:48 MDT
Update
We are continuing to work on a fix for this issue. We have closed down our chat service while a fix is implemented. Please call into support until we have further updates.
Posted Sep 27, 2023 - 10:21 MDT
Identified
The issue has been identified and a fix is being implemented. Please call into support until we have further updates.
Posted Sep 27, 2023 - 10:15 MDT
Investigating
We are currently investigating this issue. Please call into support until we have further updates.
Posted Sep 27, 2023 - 10:05 MDT
This incident affected: Support Tools (Support: Phones/Chat).