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Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Nov 05, 2025 - 20:21 MST

Update

We are continuing to monitor for any further issues.
Posted Nov 05, 2025 - 19:31 MST

Update

We are continuing to monitor for any further issues.
Posted Nov 05, 2025 - 17:43 MST

Update

We are continuing to monitor for any further issues.
Posted Nov 05, 2025 - 17:00 MST

Update

We are continuing to monitor for any further issues.
Posted Nov 05, 2025 - 16:22 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 05, 2025 - 15:45 MST

Update

We are continuing to work on a fix for this issue.
Posted Nov 05, 2025 - 15:38 MST

Update

We are continuing to work on a fix for this issue.
Posted Nov 05, 2025 - 15:13 MST

Identified

We have seen a reoccurrence of this behavior and are implementing different options for a fix.
Posted Nov 05, 2025 - 13:06 MST

Update

A fix has been implemented and we are monitoring the results.
Posted Nov 05, 2025 - 12:20 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 05, 2025 - 12:20 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 05, 2025 - 11:14 MST
This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).
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